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A tip to get started

Before contacting us try searching our Help Centre for an answer. If there are any remaining open questions, you can then get in touch with us directly from most articles.

The advantage: By selecting an article that matches your issue most, we will be able to respond faster.

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In order to contact us below, please ensure that

• you are logged into the Help Centre with your Shpock Account
• you describe your issue as detailed as possible. The more details you provide (e.g. username or which deal it is about), the faster we will be able to process your request.

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